Account Deletion Request
We value your privacy and provide you with full control over your data. In Axo, we use anonymous authentication, which means your data is linked to a unique anonymous ID rather than an email address or personal identity.
How to delete your account and data
You can delete your account and all associated data directly through the mobile application. This is the fastest and most secure method as it uses your device's authentication.
- Open Axo on your device.
- Go to the Settings tab.
- Scroll down to the bottom of the settings page.
- Tap on Delete Account.
- Confirm the deletion when prompted.
When you delete your account, the following data is permanently and irreversibly removed from our servers:
- Your unique anonymous user ID.
- All source materials you have uploaded (URLs, text, documents, photos).
- All generated content (Podcasts, Summaries, Flashcards, Translations).
- Your personal library and processing history.
- Any content you have shared publicly in the Discover feed.
Request deletion via email
If you no longer have access to the app and wish to request data deletion, you can contact our support team. Please note that since accounts are anonymous, we may require proof of ownership (such as your User ID found in settings or a screenshot of your app interface) to process the request.
Email Support